Frequently Asked Questions

Last Updated on November 02, 2014
No, we do not have any membership requirement in our website to inquire about products. However, if you wish to purchase any product you have to get registered in our website.
You can subscribe to our newsletter service. We regularly update our website www.itechscripts.com. and you can follow us on social networking websites like Twitter, Facebook and our blogs on Wordpress.
No, we do not provide free hosting along with the script but we do have an option for paid hosting service that you can purchase at www.itechscripts.com.
Yes. We do recommend hosting companies supporting our scripts. For further information please contact our support.

We provide you with many resources and avenues for support. If you have a question or an issue, there are many options within our support community available to you. Have questions answered, problems fixed, connect with programmers as well as other users, make suggestions and grow your business utilizing the following routes:

FOR TECHNICAL QUERIES

  1. Check the FAQ’s – Frequently Asked Questions. We update our FAQ section from time to time. It would answer most of your queries. So, please check this section first.
  2. You may also opt for our ONLINE CHAT option to get in touch with our experts.

To talk to our software experts or technical head you may call our HELP DESK, or avail our chat services with our experts and also mail us.

When you are conveying your problem to our experts please be clear and specific about a problem. Try to give as much details about the problem you can. Mention the things you are not happy with and also how you would want it.

FOR SALES QUERY

For purchase details, business enquiries, customizations, sales information and quotes Email the HELP DESK at contact@supportexecutive.com or you can call +1 (347) 329-5555

Most scripts are easy to install. In addition, you have the read-me files that give step by step information on installation. If you are not able to install the scripts yourself please use our FREE installation service where we will install the script for you.
Once we receive your server details including the ftp and username/password, we will install the product on your server/hosting account within 24 hours.
We provide encrypted and non- encrypted products. In case you are not able to customize your non- encrypted product, please use our customization service to achieve the results that you need. Please send us an email with detailed requirements and we will get back to you with a fixed price.
We can develop any kind of web scripts for you on PHP, .NET, or Ajax. For this please submit your requirements to let us know what kind of software you require.
All ready products available in www.itechscripts.com have a demo. This gives you an overall idea about the product you wish to purchase. We do not offer trial versions of software you can try on your server.
Yes, please refer to the requirements section of www.itechscripts.com.
We offer 3 years of FREE technical support.
Please carefully fill out all your personal information in the registration form. It is especially important to enter the correct e-mail address since all the important information regarding your order, your receipt, and generally the product you ordered, will be sent to this e-mail address. Lastly, please enter all the information in the payment form, and confirm all entries by clicking on "Checkout". You will then see a final order confirmation page.
When ordering online within iTechScripts, we guarantee that the information you submit will be 100% protected. All the information including your name, address, phone and credit card number is kept safe by using government licensed SSL encryption technology. This state of the art software encrypts your transactions through a secure server for absolute safety. Your personal information cannot be read as it travels through the secure ordering system.
Payment once received cannot be cancelled or refunded under any circumstances.
The download link will be delivered within 6 hours after receiving your payment.
We accept VISA/MasterCard, Citibank, Deutsche Bank and HDFC Bank.

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